// ABOUT ZEROFIX
The repair brand that shows its work
Zerofix grew inside Waplia out of one frustration: handing a device across a counter and hearing nothing until the bill. We built the opposite, premium repair without the black-box experience, where every estimate, photo and technician note reaches you before and during the job, not after it.
// OUR PROMISE
Repair, with the lid off
Zerofix was founded under Waplia by people who had spent years around devices, and around repair counters that treated customers like interruptions. The pattern was always the same: vague quotes, invisible work, a final price that appeared from nowhere. We decided the fix wasn't a cheaper shop. It was a more honest one.
So we made transparency the operating system, not a slogan. Nothing on our bench is opened, swapped or soldered until you've seen an itemised estimate, parts, labour and ETA, in writing on WhatsApp, and said yes. Decline it, and you owe at most a standalone diagnosis fee. That single rule removes almost every bad surprise the repair industry is known for.
The rest of the system documents the work itself: time-stamped photos of your device at intake, a ticket ID you can track live, and technician notes in plain language telling you what was opened, what was replaced and what was tested. You shouldn't have to trust us blindly, you should be able to check.
// ZEROFIX IN NUMBERS
Numbers we actually stand behind
No inflated 'happy customer' counters. Each figure below is a standard you can hold us to on your own repair.
10+
Device categories serviced, phones to gaming laptops, under one roof
100%
Repairs begin only after you approve a written, itemised estimate
30-day
Written warranty on selected screen, battery and port repairs
Same-day
Turnaround on most common fixes when parts are in stock
// WHAT WE FIX
Ten ways we can help
From a cracked phone screen to a fleet of office laptops, each service runs on the same estimate-first system.
// WHAT WE STAND FOR
Four values, applied daily
These aren't poster words, each one maps to a rule our technicians follow on every single ticket.
Transparency
Estimates in writing, photos at intake, plain-language notes at handover. If we can't explain a charge, we drop it.
Quality parts
Original parts quoted first, OEM-grade offered as a clearly labelled alternative, and every part bench-tested before it's fitted.
Data privacy
Technicians never browse your files. Lock codes are requested only when a repair genuinely needs live testing, and recovery jobs stay sealed.
Speed
Common fixes finish the same day. Slower jobs get an honest ETA up front, and a WhatsApp message the moment anything shifts.
// TRUST SYSTEM
Built for trust, not confusion
Nine standards every Zerofix repair follows, no surprise charges, no jargon, no grey areas.
Clear estimate before repair
Device photos before work
Quality-tested spare parts
WhatsApp status updates
Warranty support
Invoice & payment proof
Data privacy-first handling
Technician notes on every job
Pickup/drop proof
// INSIDE THE WORKSHOP
Where your device actually goes
No back rooms, no mystery. This is the environment your phone or laptop sits in between check-in and pickup.
See your next repair, every step of it
Book in minutes, approve a written estimate before work starts, and follow the job photo by photo on WhatsApp.