// Bench process
Honest recovery, handled like it's our own data
Data loss rarely announces itself. A phone that won't switch on after a drop, a hard disk that starts clicking, an SSD that vanishes from the BIOS, a folder emptied by mistake, and suddenly years of photos and work files are out of reach. The most important thing you can do right now is stop using the device: every write, restart and 'repair tool' attempt can overwrite the very sectors we need.
We'll be straight with you, because this field is full of overpromising: No recovery guarantee without diagnosis. Data privacy-first handling. Every case starts with a free evaluation where we identify the failure, logical, electronic or mechanical, and tell you honestly what's recoverable, at what cost, and at what confidence level. Only then do you decide.
Your privacy is structural, not a slogan. Devices are handled by authorised technicians only, recovered data goes onto a fresh drive or secure handover medium of your choice, nothing is copied to our systems beyond the working clone, and working copies are wiped after handover. We never browse, sample or share your files, recovery is performed at the file-system level, not by reading your content.