// Bench process
Why iPhones need a different kind of repair bench
iPhones punish sloppy repair work. The Face ID dot projector sits millimetres from the display connector, the battery is glued over cables you can't see, and a heavy hand with a pry tool turns a screen replacement into a logic-board job. Our technicians work with model-specific guides, heat-controlled separation and insulated tools, the slow, correct way that keeps Face ID, True Tone and water seals intact.
Part quality is where iPhone repairs are won or lost. We offer two clear tiers on most models: genuine/OEM pulls where available, and premium aftermarket displays with OLED panels, accurate colour and full brightness, never the dim, washed-out copies that flood the market. Batteries are capacity-verified before fitting, and we tell you exactly how iOS will report the new part, so there are no surprises in Settings.
Diagnosis is free and honest. Before quoting we test the display, battery health, both cameras, Face ID, speakers, mics, wireless charging and water-damage indicators, because a phone that took a fall often has more than one issue, and you deserve the full picture in one estimate rather than repair-by-instalments.