// Bench process
What happens when your phone reaches our bench
Every phone that comes to Zerofix starts with a structured 20-point check, display response, battery health, charging current, speaker and mic output, camera focus, sensors, network and water-damage indicators. We don't guess at the fault; we measure it. You get a single message with what's wrong, what it costs to fix, and how long it takes. No work starts until you say yes.
Parts matter more than promises. We stock OEM-grade displays with the same brightness and touch sampling as your original, batteries with verified cycle ratings, and charging assemblies tested under load before they go in. If a genuine part is available for your model, we'll quote both genuine and high-grade options so the choice, and the price, stays in your hands.
Your data never leaves your phone. Repairs are done with the device in front of you wherever possible, screen locks stay on for hardware-only jobs, and we never ask for passwords unless a software fix genuinely needs one. Every repair ships with a digital invoice and a warranty card on WhatsApp, so claiming support later takes one message, not a hunt for paperwork.