// Bench process
How we approach a laptop repair
A laptop fault rarely announces itself honestly, a 'dead battery' is sometimes a charging circuit, a 'slow laptop' is usually a dying hard drive, and that flickering screen could be a cheap cable instead of a costly panel. So before quoting anything, we run a full hardware pass: display and cable, battery health and charge circuit, keyboard matrix, fan RPM and thermals, storage SMART data, RAM stability and port function. The estimate you approve is built on measurements, not assumptions.
We fit panels matched to your laptop's exact resolution, refresh rate and finish, a 120 Hz machine gets a 120 Hz panel, not a cheaper 60 Hz lookalike. Keyboards are model-specific with the correct layout, batteries carry verified capacity ratings, and SSDs come from mainstream brands with manufacturer warranty. Where a genuine part is available, you'll see both genuine and equivalent options priced side by side.
Storage is treated as sacred. Drives are never formatted, swapped or imaged without explicit approval, and for SSD upgrades we clone your existing Windows install, files and settings so you boot into a faster version of the machine you already know. Every repair closes with a stress test, thermals, battery and display, before we mark it ready on WhatsApp.